KEYNOTES CUSTOMIZED TO

YOUR LEADERS AND TEAMS

ABOUT

SPEAKER BIO

Taylor Scott is a best-selling author, inspirational keynote speaker, and organizational development consultant. Through his books, workshops, keynotes, and licensed content, he inspires audiences at Fortune 500 companies, Universities, and community organizations nationwide to become their best, deliver their best, and experience the best life possible. Taylor leverages his personal experiences and twenty years working in the hospitality industry for Disney Parks and Resorts, Gaylord Hotels and Resorts, Wynn Resorts, and The Cosmopolitan of Las Vegas to connect with and inspire leaders at all levels.

Taylor Scott is a best-selling author, inspirational keynote speaker, and organizational development consultant. Through his books, workshops, keynotes, and licensed content, he inspires audiences at Fortune 500 companies, Universities, and community organizations nationwide to become their best, deliver their best, and experience the best life possible. Taylor leverages his personal experiences and twenty years working in the hospitality industry for Disney Parks and Resorts, Gaylord Hotels and Resorts, Wynn Resorts, and The Cosmopolitan of Las Vegas to connect with and inspire leaders at all levels.

Testimonials

WHAT OUR CLIENTS HAVE SAID

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Our retreat with Taylor was a hit—fun, passionate, and impactful. We connected before his session and highlighted the…

Erik Palmer

VP of Operations – New York at Highgate Hotels

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Taylor’s approach brings energy, passion, and meaningful content together seamlessly. It’s been a pleasure working with him, and…

Quimby Hightower

Culture and Brand Transformation – Highgate Hotels

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Collaborating with Lead With Hospitality has been so seamless, it’s like having an extension of our own team….

Donna Fecchio

Manager Learning Strategy – United Airlines Global Learning Team

CLIENTS

ORGANIZATIONS WHO BENEFITED FROM TAYLOR'S MESSAGE

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The mission of The Statler Hotel is to ‘inspire future leaders who will change the world of hospitality’. Bringing Taylor into our tribe every few months over the past several years has been incredibly beneficial in helping to create a focus on leading differently in the 2020’s.

Putting the emphasis back on leading teams so they feel welcomed, comfortable, and important so they bring their best every day and WOW our guests.

Arthur Keith

Managing Director and General Manager – The Statler Hotel at Cornell University

TOPICS

Principles, Stories, and Applications
from Taylor’s Bestselling Books

All keynotes and live learning experiences are customized to
align with our clients’ and partners’ goals.

Lead With Hospitality

In this keynote, audiences learn to lead with hospitality by discovering how to create emotional connections by evoking feelings that “move people to move”, inspiring them to perform at their best.

THIS KEYNOTE HIGHLIGHTS THE SIX VIRTUES OF LEADING WITH HOSPITALITY

  1. Connection – The power of creating emotional connections
  2. Striving for Self-Mastery – Committing to improving emotional intelligence over time
  3. Serving – The idea of “leadership as a service” and how to be a servant leader
  4. Engaging – How to instill a sense of purpose and foster encouraging environments
  5. Coaching – Balancing the art of coaching with grace, grit, and intention
  6. Inspiring – Creating meaningful work through storytelling and memorable experiences

DESCRIPTION

Working as a leader in several different lines of business for hospitality and entertainment brands such as Disney, Wynn Resorts, and The Cosmopolitan of Las Vegas, Taylor finally had a realization:

We love our favorite resorts, restaurants, bars, airlines, vacation destinations, and hospitality experiences for the same reasons we love our favorite leaders. Emotional connections ignite the feelings which ultimately propel us into action.

It’s because of how they make us feel and what they inspire us to go do.

Leaders who lead with hospitality understand how to connect, strive for self-mastery, serve, engage, coach, and inspire; in that order.

If any one of these steps is taken out of order, it compromises a leader’s ability to appeal to the specific emotions which give people the energy and enthusiasm to move, take action, change behavior, become their best, or deliver their best work. When leaders first connect on a human level, teams open up, and feel welcome, comfortable, and important enough to take risks and do their best work.

BALLGAMES TO BOARDROOMS

This keynote highlights the Five Transferable Truths from Ballgames to Boardrooms:

  1. Practice the Future Today – Your “today job” doesn’t have to be your “forever job.”
  2. Listen to Your “Coaches” – Listening to our leaders will take us further, quicker.
  3. Play (Work) Hard – Successful people do the hard things unsuccessful people don’t do.
  4. Have Fun – Keep your relationships in perspective, learn the “game” and enjoy the ride.
  5. Unleash Compassion – Gifts from a Coach last a lifetime. Give your gifts every day.

DESCRIPTION

Our Little League baseball, basketball, soccer, cheerleading, gymnastics, dance, and football coaches taught us the very values and dropped pearl after pearl of wisdom we never knew we needed back then, but if we apply them today, at work, we’ll see and feel real, positive change.

Taylor Scott brings these pearls of wisdom back to the forefront, to inspire and encourage emerging leaders, seasoned executive leaders, and frontline teams in need of a change in their day-to-day grind.

There’s a way to experience better days, at home and at work, and for former athletes many of the same lessons we learned from our coaches growing up can be applied in our day to day lives as adults to change the game.

GIVE HOSPITALITY KEYNOTE

This keynote highlights Five Ways Generosity will change your business and your life:

  1. Give Compassion: Golden Rule is Inclusive. Validate and Engage others.
  2. Give Encouragement: Gifts make an Impact. Be Vocal and Educate others.
  3. Give Kindness: Genuineness Influences with Vulnerability, enhancing Environments
  4. Give Hospitality: Generosity is an Inspiration to Volunteer and elevate Experiences
  5. Give Leadership: Gratefulness sparks Intentionality, creating a Vision with Empathy

DESCRIPTION

Give Hospitality is a simple, yet profoundly hopeful keynote based on inspiring (fictional) story, written by Taylor Scott, which reminds all of us that we’re more alike than we are different. Regardless of our differences on the outside, race, religion, orientation, political preference, gender, or even age bracket, one thing we all have in common is that we’re all human beings. Great leaders are not great because of their “leadershipness”, they’re great because of their “humanness”.

This keynote reminds leaders in Corporate America, School Administrators, Teachers, Community Leaders, and everyday people that we can, and we will bridge our divides and experience a happier, more fulfilling life when we live, work, and love from a place of generosity.

SPEAKER REQUEST FORM

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Leading with hospitality means taking it upon yourself to be a leader who emotionally connects with others, strives for self-mastery, serves, coaches, and inspires. Download my complimentary field guide to learn how.

Get Taylor's complimentary Lead with Hospitality Field Guide