Live Learning Experiences:
Virtual or In-Person

Connect – Strive for Self-Mastery – Serve
Engage – Coach – Inspire

Leadership Development Workshops

Explore the Lead with Hospitality Leadership Development Series

Leaders will experience carefully crafted, interactive live Learning Experiences, online or in-person, which elevate supervisors, managers, and directors and their ability to connect, strive for self-mastery, serve, engage, coach, and inspire.

Lead with Hospitality workshops can be purchased all together as full-day or two-day experiences, or individually in two-hour modules. Each session creates a new foundation for company leaders as they learn to Lead with Hospitality.

Live Learning Experiences:
Virtual or In-Person

Connect – Strive for Self-Mastery – Serve
Engage – Coach – Inspire

Leadership Development Workshops

Explore the Lead with Hospitality Leadership Development Series

Leaders will experience carefully crafted, interactive live Learning Experiences, online or in-person, which elevate supervisors, managers, and directors and their ability to connect, strive for self-mastery, serve, engage, coach, and inspire.

Lead with Hospitality workshops can be purchased all together as full-day or two-day experiences, or individually in two-hour modules. Each session creates a new foundation for company leaders as they learn to Lead with Hospitality.

Commitment to Connection:

How to establish and leverage emotional connections to create trust, purpose, and productivity while leading through change.

Establish a deeper emotional connection with your team based on trust, purpose, and productivity. Leaders will learn how to leverage those connections to maximize the potential of those they lead.

WHY COMMITMENT TO CONNECTION?

Leadership is our ability to influence, inspire, or motivate, and that all starts with connection. Emotions and emotional connections propel us into action.  Creating an environment that makes people feel welcome, comfortable, and important is the first step in successfully leading others.

WHAT YOUR LEADERS WILL LEARN

In this session, your leadership team will learn:

    1. The psychology of motivating people.
    2. How to engage in effective one on one meetings to connect with teams on a personal, human level.
    3. How to prepare for and facilitate productive team meetings that bring members closer together; building trust and a sense of purpose within the team’s culture.
    4. How to use ongoing meaningful written communication to convey team goals whether employees are in the office or working from home.
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Striving for Self-Mastery:

How the best leaders improve their emotional intelligence and become their best in order to lead others to become their best.

Learn how to improve your emotional intelligence, become a more positive leader, and how to leverage empathy and relationship skills to become the best leader you can be.

WHY STRIVING FOR SELF-MASTERY?

Research has demonstrated that IQ accounts for 20% of a person’s success. Emotional intelligence makes up the other 80%.

In this Learning Experience, we turn successful managers into inspiring leaders committed to achieving the highest levels of personal development and becoming an example to those they lead.

WHAT YOUR LEADERS WILL LEARN

In this session, your leadership team will learn:

    1. Actionable steps to improving all four components of emotional intelligence – self-awareness, self-management, social awareness, and relationship management.
    2. How acceptance – accepting one’s self, accepting others for who they are, and accepting organizational realities – will reshape their mindset and help them serve their teams.
    3. What empathy really means, why it’s an important leadership skill, and how to leverage it to create a positive team-oriented culture.
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Leadership as a Service:

Mastering four fundamentals of servant leadership: Listening, Educating, Active Accountability, and Delivering on your leadership promise.

This learning experience highlights the principle that leadership isn’t about being above those on your team, giving orders from an office and expecting others to do for you. It’s about listening and learning how you can serve others.

WHY LEADERSHIP AS A SERVICE?

People don’t leave their job; they leave their manager.  Various studies reinforce that over half of the people who voluntarily leave their job do so because of their leader. Sometimes it’s because the leader fails to listen with empathy, other times it’s because of a lack of training, growth, or development, and many times it’s simply because of a lack of accountability.

 

Beyond that, lacking the tools or information to perform the job well also pushes employees to find new places to work in hopes to find more supportive leadership.

 

Through the L.E.A.D model (Listening, Educating, staying Active and Accountable, and Delivering for their people), leaders will learn how to become a servant leader for their teams.

WHAT YOUR LEADERS WILL LEARN

Through dynamic discussion and immersive activities, participants will develop an understanding of:

    1. What Servant Leadership means, why it’s essential, and how to become a servant leader.
    2. Why listening is critical to becoming a great leader as they develop action plans to help them listen more empathetically to key stakeholders – employees, peers, and leaders.
    3. Why and how educating their teams, sharing their knowledge, teaching new skills, and delivering feedback in-the-moment will inspire continuous improvement.
    4. How to stay active and accountable, as leaders, and how to hold others accountable to the same standard.
    5. How to deliver on their leadership promise by consistently providing necessary tools, information, and support to their teams.

Purposeful Engagement for Leaders:

Creating a culture of belonging with genuine kindness, instilling a sense of purpose, and giving meaningful recognition.

Learn how engaged teams work for each other, for the betterment of the greater good, as this learning experience shows leaders how to improve engagement by creating a culture of belonging.

WHY PURPOSEFUL ENGAGEMENT FOR LEADERS?

Engaged teams work for each other, for the betterment of the greater good, as opposed to only looking out for their own best interests.  Yet according to Gallup’s research, only 33 percent of employees in the United States are actually engaged.

Kindness is contagious and can serve as strong foundation to building the positive team-oriented culture your team needs to thrive.  Through meaningful recognition, kind leaders establish respect among their team by instilling a strong sense of purpose across the entire team.

WHAT YOUR LEADERS WILL LEARN

In this session, your leadership team will learn how to:

    1. Create a culture of belonging on their team and in their organization.
    2. Understand the power of genuine kindness and create actionable plans for how they’ll intentionally give their time, talent, and heart to those they lead.
    3. Ensure their team feels significant with daily engagement, creating a sense of purpose, and helping them experience fulfillment in their work.
    4. Utilize the power of encouragement with meaningful recognition, enlightening reminders, and old-fashioned assistance.

Coaching with Grace, Grit, and Intention:

How to coach with grace while creating a culture of grit, determination, and intentionality among your team.

Learn how to balance grace and wisdom with your drive and diligence with actionable plans to foster enthusiastic environments for your team to learn, grow, and produce together.

WHY COACHING WITH GRACE, GRIT, AND INTENTION?

Great coaches are as graceful as they are wise, and as driven as they are diligent. The environments they create inspire and motivate people to grow and develop in ways they never knew they needed to grow.

 

We respond to great coaches because they help us get comfortable getting uncomfortable. They certainly say the right things, at the right times, for the right purpose; but it’s also how they say it which inspires us to dig deep within ourselves to give our best instead of shutting down.

WHAT YOUR LEADERS WILL LEARN

In this session, your leadership team will learn how to:

    1. Become an inspiring coach that extends grace, asks for grace, and becomes more graceful in their leadership approach while teaching others to do the same.
    2. Utilize the three physiological human needs – competence, autonomy, and relatedness – to create an environment rich with self-motivation, determination, and grit among their team.
    3. Create a compelling vision, laser-focused SMART goals, and tactical action plans that will lead to new levels of purpose and intention among each member of their team.
    4. Engage in consistent communication, celebrate incremental wins, and engage in tough accountability conversations that drive teams to success.

Becoming Inspired to Inspire:

How to leverage storytelling, your leadership brand, and memorable experiences to transform jobs into meaningful work.

Learn how to stay open to new experiences, develop and live your own personal leadership brand, and inspire others with a culture of storytelling and by creating memorable workplace experiences.

WHY BECOMING INSPIRED TO INSPIRE?

American psychologist Scott Barry Kaufman’s notable article in Harvard Business Review, “Why Inspiration Matters,” points out just how magical inspiration is by noting that inspired people reported higher levels of the following: a belief in their abilities, self-esteem, optimism, and creativity.

 

In other words, leaders who put forth the effort first to become inspired themselves, are able to share compelling stories and create memorable, inspiring experiences for those they lead.

WHAT YOUR LEADERS WILL LEARN

In this session, your leadership team will learn:

    1. Why inspiration moves people to do more, become more, and deliver more for their organization.
    2. How actionable leadership nutrition plans for how they will actively seek inspiration for themselves – feeding their minds, bodies, and souls – allow them to become an inspiration for those they lead.
    3. The power of storytelling and how to craft and share their own stories while inviting others to share their stories, ultimately creating an inspired sense of community among the team.
    4. The importance of developing and living their own leadership brand as they create their own leadership brand statements for the leadership legacy they want to leave.
    5. How creating inspirational employee experiences will transform seemingly menial jobs into meaningful work for those they lead.

Leadership Coaching Program

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One on one coaching for leaders, via phone or Zoom.

Everybody benefits from having a coach, and that includes leaders at all levels of organizations.

As organizations are spread thin, asking leaders to do more with fewer people, frontline supervisors, managers, and directors are feeling overwhelmed.  Taylor provides 1:1 leadership coaching as a complement to your senior executives’ support, guidance, and direction.

Taylor lives his message in his approach to one on one coaching with leaders, spending quality time first seeking to understand specific situations, with empathy and personal connection, so that he knows how to best serve the needs of the leader.

As a former athlete, he understands the value of a coach who cares enough to have the tough conversations which ultimately drive others out of their comfort zones.  It’s in those moments when people grow, improve, and become the best versions of themselves.

SOME OF TAYLOR'S SPECIFIC AREA'S OF COACHING ARE:
    • Discovering your personal purpose
    • Visualizing your ideal future
    • Creating SMART Goals to focus time, energy, and passion in the right areas
    • Crafting tactical daily game plans to bring visons and goals to fruition
    • Developing structure, process, and accountability as a leader of your team
    • How to connect on a human level with consistent One on One’s
    • Preparing for and facilitating engaging, informative, and productive Team Meetings
    • Handling tough accountability conversations with the right balance of grace and grit
    • Fostering more meaningful relationships with bosses, coworkers, and team members
HOW IT WORKS:
    • Weekly One-hour calls, over the phone or Zoom / Google Meet
    • Length of engagements can be customized: One to Six Month Programs Available
    • During each session, Taylor is a sounding board and an accountability partner
    • Leaders leave each session with tangible, actionable plans for the week ahead

 

Taylor coaches leaders in Corporate America, school systems, and community organizations to dig deep into their natural strengths, improve their emotional intelligence, and become better leaders.

Contact info@leadwithhospitality.com or 321-297-6323

Lead with Hospitality Keynote

In this keynote, audiences learn to lead with hospitality by discovering how to create emotional connections by evoking feelings that “move people to move”, inspiring them to perform at their best.

THIS KEYNOTE HIGHLIGHTS THE SIX VIRTUES OF LEADING WITH HOSPITALITY
    1. Connection – The power of creating emotional connections
    2. Striving for Self-Mastery – Committing to improving emotional intelligence over time
    3. Serving – The idea of “leadership as a service” and how to be a servant leader
    4. Engaging – How to instill a sense of purpose and foster encouraging environments
    5. Coaching – Balancing the art of coaching with grace, grit, and intention
    6. Inspiring – Creating meaningful work through storytelling and memorable experiences
DESCRIPTION

Working as a leader in several different lines of business for hospitality and entertainment brands such as Disney, Wynn Resorts, and The Cosmopolitan of Las Vegas, Taylor finally had a realization:

 

We love our favorite resorts, restaurants, bars, airlines, vacation destinations, and hospitality experiences for the same reasons we love our favorite leaders.  Emotional connections ignite the feelings which ultimately propel us into action.

 

It’s because of how they make us feel and what they inspire us to go do.

 

Leaders who lead with hospitality understand how to connect, strive for self-mastery, serve, engage, coach, and inspire; in that order.

 

If any one of these steps is taken out of order, it compromises a leader’s ability to appeal to the specific emotions which give people the energy and enthusiasm to move, take action, change behavior, become their best, or deliver their best work.  When leaders first connect on a human level, teams open up, and feel welcome, comfortable, and important enough to take risks and do their best work.

Contact info@leadwithhospitality.com or 321-297-6323

Get Started Working with Taylor Today!

Join the community and receive weekly notes of encouragement directly from Taylor and be notified of upcoming events and new offerings.

Call or email us to discuss which services best fit your needs, Monday – Friday 9:00am – 5:00pm PST

info@leadwithhospitality.com
321-297-6323

Get Started Working with Taylor Today!

Join the community and receive weekly notes of encouragement directly from Taylor and be notified of upcoming events and new offerings.

Call or email us to discuss which services best fit your needs, Monday – Friday 9:00am – 5:00pm PST

info@leadwithhospitality.com
321-297-6323