Listening is so incredibly important to any leader, or person, for that matter, who wants to make a positive impact on those around them.  At the same time, it’s one of the simplest yet most frequently missed opportunities among leaders at all levels.   The more I travel around working with leaders at all levels of organizations,

If we pause and think about our favorite leaders we’ve ever experienced, from our most inspirational coaches, our most enlightening teachers, and our most motivating managers, they all have one thing in common. They served us. Leadership is about putting other people first, serving them in as many ways as possible, ultimately inspiring them to become their

Should leaders use the same leadership style to lead every individual in the same way, in all types of situations? Great leaders adapt to specific situations and peopleGreat leaders meet people where they are Great leaders meet the moment with situational leadership Scholars and social scientists, Daniel Goleman and Richard Boyatzis, in their book, Primal Leadership lay out

What is empathy? It’s a question I frequently ask when working with leaders at varying levels of organizations, all around the United States.  It’s amazing the answers I get.  More often than not people say empathy is “caring” or “being compassionate”.   Empathy is the ability to understand other people’s thoughts and emotions; even being able to feel

Self-management is how you control and manage yourself, your emotions, and your abilities.  This includes one’s ability to manage impulses and focus on more important priorities and goals.  In short, a person who’s strong in self-management is not easily knocked off track by adversity, tense situations, or stressful times.   “Self-management is the emotional intelligence component that