FRED Friday…meet Ellen Ruel This edition of FRED Friday is a look back…somewhat of a nostalgic FRED Friday.  Ten years ago this summer I was a Management Intern at Disney’s Contemporary Resort; 21 years old, in my first job out of college, and scared to death.  My management internship was a 6-month program in which I

The OneMoreStep Trifecta…            Wikipedia defines Trifecta as: WELCOME - COMFORTABLE - IMPORTANT In horse racing terminology, a trifecta is a pari-mutuel bet in which the bettor must predict which horses will finish first, second, and third in exact order. It is also used in sports to describe scoring three points at one time (e.g. hat-trick), or succeeding

FRED Friday…Mr. Dunn, the Chick-fil-A FRED (Special Capitalize on Life Experiences Edition of FRED Friday) In The Fred Factor, Mark Sanborn, says that one of the ways we can all become more Fred-like is to “reinvent yourself regularly”.  One way to do that, he says, is to “capitalize on life experiences”. From The Fred Factor…Chapter 7 – Reinvent

LIFE…it’s what we make it I'm Class of 2001

FRED Friday…Meet Carlos, the Disneyland Fred Carlos

Second Half… This week marks the very first week of the second half of the year.  It’s hard to believe that yet another year is half over.  I’ve been thinking about this for several days.  It’s somewhat of a wake up call.  How will we remember this year?  Will it be a “great year”?  Or will

StairMaster How often do you have a point of view, a goal, a mission, or feel passionately about a topic or a decision/change that needs to be made…but your friends, boss, staff, Guests, customers, clients, partners, students, or teams don’t necessarily agree.  You probably have two or three scenarios in mind right now, as we speak. 

We have 86,400 seconds in each day…                        What are you doing with yours? Many books have been written…blog entries posted…and speeches delivered around the concept that we have 86,400 seconds in each day.  Add this one to the list.  It’s a concept that if taken to heart and acted upon, we will absolutely positively become

  FRED Friday…meet Jennifer Le She loves making people smile

  Lead with LOVE Would you rather laugh or cry?  Would you rather feel awesome about yourself or doubt your abilities?  Would you rather receive encouragement or condescending remarks? My guess is that we all would answer – laugh, feel awesome, and encouragement, respectfully.  So guess what…our friends, families, coworkers, Guests, customers, students, and bosses all would rather