Three Ways to Let Your Team Know You See Them
Recognition Some people like to hear their recognition, whereas others like to see recognition and be able to show others. Some people need to experience recognition; they must taste it, touch it, or most likely do something as a result of it. Leveraging The VAK Model to Maximize the Impact of Recognition Walter Burke Barbe proposed the VAK
THREE WAYS TO ENCOURAGE PEOPLE, LIFT THEM UP, AND HELP THEM BECOME SUCCESSFUL
According to David Novak’s research and article in Harvard Business Review in May of 2016: Only 82 percent of employed Americans don’t feel their supervisors recognize them enough for their contributions. Sadly, this metric (and feeling) hasn’t improved very much at all in corporate America since then. However, that doesn’t mean we can’t change the game with
How Empathy Brings Out the Best in Your Team
https://youtu.be/a5PXL5Me5vQ I wanted to share a story about how my bosses' empathy brought out the best in me and how you can use empathy to bring out the best in your team. I share more stories and principles like this in my new book, Lead with Empathy. Pre-order here: https://leadwithhospitality.com/lwh/
Find Your Purpose and You’ll Experience Fulfillment in Your Life
When people fully understand the purpose for an organization’s existence and they buy in, they rally together to make it happen. It sounds simple, but it’s not always easy. This truth is often forgotten and swept under the rug. Too often, it leads to teams dragging themselves to and from work rather than showing up to
Four Ways to Engage Your Team and Make Them Feel Significant
Four ways to engage your team and make sure they feel significant: Be present Be interested Be open Be honest Have a great day. PS – Pre-order my next book, Lead with Hospitality here. Release date is April 27th, 2021. I’ve compiled twenty years’ worth of leadership lessons, stories, and applications for how to lead with hospitality and why it makes a difference that matters for
4 Ways Your Team is Feeling Right Now and How You Can Help
https://youtu.be/zsqykQ1qrXc Leaders, team members, and myself have felt these things over the past year. If you're anything like me, you want to help people though it. Pre-order my latest book, Lead with Hospitality for actionable steps to help lead those around you through these times and beyond: https://leadwithhospitality.com/lwh/
What Great Leaders Understand About Significance
Significance. The irony is that we often overlook the importance of a word that literally means – the quality of being important. For leaders, there’s power in a word like significance. It’s borderline magical. Once people on our teams feel significant, they become a new person, capable of doing more. They regain the confidence they once had but have temporarily lost. Whey they
WHEN PEOPLE FEEL SIGNIFICANT, THEY MAKE SIGNIFICANT CONTRIBUTIONS; HERE ARE THREE WAYS TO CREATE AN ENVIRONMENT OF SIGNIFICANCE
NY Times Bestselling Author and Hall of Fame Speaker, Mark Sanborn, once taught me, “The first job of a leader is to prove significance. Because unless or until people feel significant, they won’t even come close to making significant contributions.” When people fully understand the purpose for an organization’s existence, they buy in, feel more significant
21 Ways Leaders in the Hospitality Industry can Build Back Better in 2021
What we tell ourselves will make or break us. Make it positive. Everybody can be great, because everybody can serve. MLK said it best. Listen to your team, your customers, your own leaders, and your own intuition Educate others, and share what you have learned Activity combined with intention yields productivity Deliver on your promises and most importantly, deliver on