Research from the Gallup organization reveals a concerning truth about employee feedback and performance management: Only 25% of employees "strongly agree" that their manager provides meaningful feedback, and even fewer, 21%, feel their performance is managed in a way that motivates them to excel. When leaders pause their busy schedules—calls, emails, meetings—to spend quality time with their

Power often benefits those who possess it most, limiting its positive impact to a select few. It comes with conditions, favoring those who can fulfill its demands. Money, while useful for material things, cannot buy true love, quality time, or pure happiness. Focusing solely on money means missing out on the deeper joys found in contentment,

Practicing grace, especially when people least expect it or may not even deserve it, has a profound impact on making them feel important. It's extraordinary and special. The word "special" inherently evokes positive feelings—words like remarkable, exceptional, and significant—making people feel valued and significant. When grace permeates our actions, words, gestures, and demeanor, it uplifts the

In a corporate world where challenges abound, a 32-year-old Sales Performance Manager faced a daunting task. Supporting multiple locations, her role was to inspire and drive sales while coaching and motivating frontline associates. One day, her District Manager entrusted her to run the operations, a responsibility usually outside her role. Amid nervousness, the District Manager handed

In the journey of leadership, making people feel important stands as the final piece of the three-part puzzle of leading with hospitality. The first two pieces—making people feel welcome and comfortable—are crucial. They pave the way for maximizing productivity, enhancing team culture, and driving business results. Without these foundational components, the final piece is challenging to

Understanding and embracing the purpose of an organization is crucial for rallying teams to achieve greatness together. It may sound straightforward, but often this critical aspect is overlooked, leading to disengaged teams and missed opportunities for meaningful work. When teams fully comprehend the purpose behind their organization's existence and buy into it, they come together with

Significance — a word often overlooked yet filled with transformative power in leadership. It means the quality of being important, and for leaders, it's borderline magical. When people on our teams feel significant, they become capable of more, regaining lost confidence and leaning into their full potential. Leadership is about bringing out the best in others.

Mark Sanborn once said, "The first job of a leader is to prove significance. Because unless or until people feel significant, they won’t even come close to making significant contributions." When team members understand and believe in the purpose of their organization, they feel valued, significant, and motivated to contribute meaningfully. However, creating an environment where