Practicing grace, especially when people donโ€™t expect it or, when they may not deserve it, absolutely will make them feel important. Itโ€™s extraordinary and special. The word โ€œspecialโ€ by definition, sparks good feelings and sentiments. These include positive words such as remarkable, exceptional, significant, and not the least of which, important.  When weโ€™re graceful with our

Champions are special.  Theyโ€™re usually โ€•the best, the โ€•winners, and deserving of the title.  Theyโ€™re talented, and skillful, and have earned everyoneโ€˜s respect.  They didnโ€™t get there alone. Often, champions had a coach, a mentor, a leader, supporters, and advocates, and they had champions encouraging them along the way.   Look up the word champion; (champ ยท pi ยท on)

The final piece to our three-part puzzle of leading with hospitality is possessing the ability to make people feel important.  The first two vital pieces to leading with hospitality are making people feel welcome and comfortable. These two components relate to your ability to maximize productivity, enhance your teamโ€™s culture, and ultimately drive desired business results.  Without