Champions are special.  They’re usually ―the best, the ―winners, and deserving of the title.  They’re talented, and skillful, and have earned everyone‘s respect.  They didn’t get there alone. Often, champions had a coach, a mentor, a leader, supporters, and advocates, and they had champions encouraging them along the way.   Look up the word champion; (champ · pi · on)

Consider one of the most overused phrases in the corporate world and maybe even in the world, in general, ―I think… How often do we hear it? Partners, leaders, colleagues, and even our guests, customers, and clients say it all day long, day in and day out.   The risk of beginning a sentence with ― “I think”

The final piece to our three-part puzzle of leading with hospitality is possessing the ability to make people feel important.  The first two vital pieces to leading with hospitality are making people feel welcome and comfortable. These two components relate to your ability to maximize productivity, enhance your team’s culture, and ultimately drive desired business results.  Without