Four Reasons to Connect Regularly in a Team Meeting
While in an onboarding new hire training at Disney University when I jumped into my first full-time leadership role at Disney Parks and Resorts at the start of my career, a senior leader came in as a guest speaker. He told us, “Congratulations. Up until now, you’ve been great ‘doers. Now, you’re leaders. So, your success
Three Keys to Connecting One on One
Though many leaders know they have one on one meetings regularly with each person on their team, this is a meeting which often gets pushed back, rescheduled, or even worse, cancelled. Working with leaders over the years both as a team leader, myself, and as a consultant, I’ve seen why so many leaders skip the One
FIVE WAYS TO MAKE YOUR TEAM FEEL WELCOME AND WHAT HAPPENS WHEN YOU DO
Well before the pandemic, Gallup’s most recent State of the American Workplace report revealed that 51% of employees in the United States were actively looking for a different job. Work Institute’s 2019 Retention Report conservatively estimates the average cost of turnover at $15,000 per employee. That is to say, every time someone puts in their two-week notice, it costs $15,000
It’s about PEOPLE
Who gets worried? Who has anxiety? Who gets frustrated? Who gets upset? Every single one of us. Thought for this week: Most of the time when we’re worried, anxious, frustrated, or upset with someone or something, we’re making it about us. Oftentimes it serves us well to stop, take a deep breath, and make it about them. When we focus
How Did We Make Them Feel?
“People won’t remember what you did. People won’t remember what you said; but people will always remember how you made them feel.” -- Maya Angelou No matter what our occupation, age group, demographic, or geographic location, we all have one thing in common – we all interact with people. We interact with family, friends, coworkers, guests, clients,
Emotional Connections Touch People
I once attended the Academy of Country Music Awards in Las Vegas. Great event. Great atmosphere. Great music. Great people. As I listened to country song after country song, I thought to myself, "How touching are some of these lyrics?" I found myself relating to story after story, becoming more and more emotionally connected to the artists
FIND THE ELEPHANTS OF EMOTION TO SET YOUR TEAM IN MOTION
The great leadership mastermind and thought leader, John Maxwell, once wrote, “You can’t move people to action unless you first move them with emotion.” Working as a leader in several different lines of business for hospitality and entertainment brands such as Disney, Wynn Resorts, and The Cosmopolitan of Las Vegas, I finally had a realization: We love
Social Distance, Emotional Connections, and the Human Race.
Though we’re socially distanced, we can still be emotionally connected. The term “social distancing” was first introduced as part of our strategy to slow the spread of COVID-19. For nearly three months, we’ve had to relearn how to exist, coexist, and communicate with each other with this “distance” between us. Many turned to apps like Facetime, Zoom, Google
Good Plans
Eight years ago, I started blogging and writing to encourage other people through my first blog called OneMoreStepRevolution, which I created to inspire people (and myself) to give, love, serve, and make magic for people. It felt like the right thing to do. But if I’m being honest, I really started writing because I found myself living alone in Las
Kentucky Governor, Andy Beshear, Leads With Hospitality
Kentucky Governor, Andy Beshear, Leads With Hospitality. Every day at 5pm Eastern time, Governor Andy Beshear of Kentucky holds a press conference at the Kentucky State Capitol, in Frankfurt, KY. He’s united the state with connection, compassion, engagement, and even some very effective coaching and incredible inspiration at a time when people need all of the above. Though, I
