Staying Active for Your Team
Sometimes it’s the simplest things that mean the most to those we lead. Few things are more comforting and at the same time motivating than when we see our leaders in the mix, staying active and accountable to the very cause they’re leading. Here are some ways you can stay active, available, and approachable to your
Lead with Hospitality’s Leadership CODE (E.D.O.C.)
How do leaders ensure their teams really execute every single day? In other words, what do great leaders actually do? Here’s a “coaching code” to remember which will ensure you’re a great coach today, tomorrow, and at any level of leadership you may find yourself in the future. At its core, leadership is simple. Balancing all
Listening with Empathy Can Change the Game
Listening is so incredibly important to any leader, or person, for that matter, who wants to make a positive impact on those around them. At the same time, it’s one of the simplest yet most frequently missed opportunities among leaders at all levels. The more I travel around working with leaders at all levels of organizations,
What if We Viewed Leadership as a Service?
If we pause and think about our favorite leaders we’ve ever experienced, from our most inspirational coaches, our most enlightening teachers, and our most motivating managers, they all have one thing in common. They served us. Leadership is about putting other people first, serving them in as many ways as possible, ultimately inspiring them to become their
Matching Leadership Styles to Situations
Should leaders use the same leadership style to lead every individual in the same way, in all types of situations? Great leaders adapt to specific situations and peopleGreat leaders meet people where they are Great leaders meet the moment with situational leadership Scholars and social scientists, Daniel Goleman and Richard Boyatzis, in their book, Primal Leadership lay out
What is Empathy and How Do We Get Better At It?
What is empathy? It’s a question I frequently ask when working with leaders at varying levels of organizations, all around the United States. It’s amazing the answers I get. More often than not people say empathy is “caring” or “being compassionate”. Empathy is the ability to understand other people’s thoughts and emotions; even being able to feel
The Best Way to Improve Your Self-Management Over Time
Self-management is how you control and manage yourself, your emotions, and your abilities. This includes one’s ability to manage impulses and focus on more important priorities and goals. In short, a person who’s strong in self-management is not easily knocked off track by adversity, tense situations, or stressful times. “Self-management is the emotional intelligence component that
Four Ways to Improve This Significant Area of Your Leadership Ability
Your emotional state sets the tone for everyone around you. Your team and others around you will take on the same tone and tenor as yours, as their leader. The leader’s emotional state will set the tone for the entire team’s emotional state. “Emotional self-awareness is the building block of the next fundamental emotional intelligence: being
One Thing Every Leader (and Every Person) Can Constantly Strive For
Self-Mastery. When they were about to open Disneyland for the first time, back in July of 1955, some executives asked Walt, “Hey Walt, don’t you want to get some better trees to line Main Street USA? The trees we have are a little bare, with very few leaves. They’re not fully grown in yet.” Walt responded, telling
It’s Okay to Use Digital Communication to Stay Connected
Three key digital communication platforms we can leverage to further connect with our teams: Email, Text, and Social Media It’s true that email may be overused, text may seem too forward or aggressive, and social media may seem too personal. However, connection is connection, and the goal is to create emotional connections with people, so they feel