What is Empathy and How Do We Get Better At It?
What is empathy? It’s a question I frequently ask when working with leaders at varying levels of organizations, all around the United States. It’s amazing the answers I get. More often than not people say empathy is “caring” or “being compassionate”. Empathy is the ability to understand other people’s thoughts and emotions; even being able to feel
Taylor Scott – Author, Speaker, Consultant
If we haven't met before, I wanted to introduce myself and if we have, I wanted to invite you to join my community! Take a moment to watch this video where I share the idea behind Lead with Hospitality and the different ways I can serve you and your team. https://youtu.be/k7cVHioGSkA Download the complimentary Lead with
The Best Way to Improve Your Self-Management Over Time
Self-management is how you control and manage yourself, your emotions, and your abilities. This includes one’s ability to manage impulses and focus on more important priorities and goals. In short, a person who’s strong in self-management is not easily knocked off track by adversity, tense situations, or stressful times. “Self-management is the emotional intelligence component that
Four Ways to Improve This Significant Area of Your Leadership Ability
Your emotional state sets the tone for everyone around you. Your team and others around you will take on the same tone and tenor as yours, as their leader. The leader’s emotional state will set the tone for the entire team’s emotional state. “Emotional self-awareness is the building block of the next fundamental emotional intelligence: being
The secret to being listened to? Listening.
Most people don't receive guidance, coaching, or teaching from someone until they trust them. The quickest way to build trust is to listen. Here are three people to listen to. This clip was taken from a virtual keynote I did for Louisa East Elementary School. https://youtu.be/8XKnO2KVRmQ Continue striving for self-mastery with my learning experience, learn more here.
One Thing Every Leader (and Every Person) Can Constantly Strive For
Self-Mastery. When they were about to open Disneyland for the first time, back in July of 1955, some executives asked Walt, “Hey Walt, don’t you want to get some better trees to line Main Street USA? The trees we have are a little bare, with very few leaves. They’re not fully grown in yet.” Walt responded, telling
How to Lead with Hospitality when your leaders don’t.
How do you Lead with Hospitality when those that lead you aren't on board? In this video, I share how to handle this whether you're currently also a leader or making your way up through the ranks in your organization. This video was taken from a podcast interview I did with Azalee Maslow on The
It’s Okay to Use Digital Communication to Stay Connected
Three key digital communication platforms we can leverage to further connect with our teams: Email, Text, and Social Media It’s true that email may be overused, text may seem too forward or aggressive, and social media may seem too personal. However, connection is connection, and the goal is to create emotional connections with people, so they feel
This Will Transform the Productivity in Your Team Meetings
Meetings take up a great deal of our time at work. So, it’s important that we make them as efficient as possible. The best leaders, on any level, in any industry know how to create and execute impactful, productive, and efficient meetings. It’s apparent whether or not the leader of the team or of the meeting
How do I set up one on one meetings each week?
In this video, I walk you through the 4 steps to having a successful 1:1 meeting. 1 - Ask questions. 2 - Ask for feedback. 3 - Offer feedback. 4 - Share the future. https://youtu.be/OLT0tGhDoEg This video is sponsored by the Leading with Hospitality learning experience, Commitment to Connection. Learn more here.
