Believe
This holiday season, BELIEVE. Believe in yourself, believe in others, believe in a higher power, and believe in the true meaning of the season. Whatever your holiday, and whatever your current stage in life, BELIEVE. Be thankful for what you have instead of dwelling on what you don’t have. Embrace diversity and respect differences in opinions and perspectives; it makes
Four Things I Learned Working at The Brown Hotel in Louisville, KY
One year ago, I made the leap into the consulting business. My first client was The Brown Hotel, a 4-diamond historic hotel in Louisville, KY. The General Manager, Brad Walker, who hired me for the project gave me clear direction and expectations for my role. From the word, “go”, he was very clear. He needed me to simply be
If Your Best Employee Left Tomorrow, What Would You Tell Them?
Would thank them for their hard work, effort, and devotion? Would you write them a hand-written note card, telling them how much you’ve appreciated them, as a person and as a contributor to your team’s cause, progress, and mission? Would you show your love and appreciation by throwing them a special going way potluck in the office, or even a night
A Quick Story of What Happens When Leaders Make Their People Feel IMPORTANT
A thirty-two-year-old middle manager working for a rental car company had a tough gig. She was in a corporate, regional role supporting multiple locations’ Operations Managers and frontline associates. Her role was to teach, coach, consult, inspire, and motivate front line associates and leaders to maximize sales with every transaction. One day the District Manager leveraged his talented Sales Performance Manager to
Joy and Inspiration Forever
Last night at EPCOT thousands gathered around World Showcase Promenade to watch Illuminations: Reflections of Earth, for the last time. For many years this show has been the capstone, inspirational close to a magical day and/or evening at EPCOT. As Disney and all great companies tend to do, there will be yet another iteration of
Five Reasons Every Leader Needs to Listen to Elton John
My parents raised me with a nice balance of tough love and fun-loving experiences. One thing we always had growing up - whether it was a car ride to school, going out to dinner, setting sail on a road trip, or simply hosting a mid-summer family gathering - was music. My dad has seen Elton John live, in concert,
Here’s Why the “Most Millennial Thing Ever” Might be the Most Human Thing Ever
The night Andrew Luck shocked the world, announcing his retirement from the NFL at the age of 29, sports broadcaster, Doug Gotleib, tweeted, “Retiring cause rehabbing is “too hard” is the most Millennial thing ever. #AndrewLuck” Since the tweet, many have tweeted back, ripping Doug Gottlieb for the grossly inappropriate, distasteful comments. The conversation continues in the sports talk radio space
Purpose Over Policy
Purpose over Policy A group of colleagues and I dine out together often, and everywhere we go we ask for separate checks. 99.9% of the time, that request is granted with no issues; until recently, it was met with an awkward response. The “p-word”. POLICY. (insert the “’shaking my head” emoji here) When a member of our
Do You Feel Powerless? This May Help.
I often ask front line and middle managers what they wish they learned how to do better, earlier in their careers. One of the most popular answers to my question is: “I wish someone taught me how to lead through influence.” Early in our leadership journey, we realize leadership is more about influence than control. While it may seem
Does Your Team Feel Welcome?
According to recent research, it’s literally a coin flip whether or not your team feels welcome enough to stay with your company.Gallup’s most recent State of the American Workplace report reveals that 51% of employees in the United States are actively looking for a different job right now. Work Institute's 2019 Retention Report conservatively
