Why Lead With Hospitality?
Why should we lead with hospitality? Since we're in the thick of summertime and vacation season, let's talk hospitality. Do you have a favorite hotel? What about a favorite restaurant, lounge, or bar? What about a favorite vacation destination? How about airlines? Now that your mind has sorted to vacation mode, is a thought or
How My Dad Leads With Hospitality
Later this year, I’ll turn forty years old. It doesn’t seem possible. Recently I had another interesting thought. When my dad was forty years old, I was at the pivotal yet impressionable age of sixteen. I looked up to my dad then, and I continue to look up to my dad now; literally and figuratively. Dad goes
Great Leaders are Gardeners
Great Leaders are Gardeners It’s about that time again. Spring has sprung, and Summer is right around the corner. When we think of Spring, we think of gardens, flower beds, and just how beautiful we can make our homes, offices, and schools; even hotels and resorts double down on their horticulture prowess this time of year. Think about what gardening entails. Vision First,
How Does Your Team Feel?
In honor of Maya Angelou… Today is her birthday. She would have been 91 years of age. I never met her personally, but I feel like I knew Maya Angelou. Growing up in Kentucky, teachers, my parents, and grandparents would always call my attention to her writings, quotes, and speeches. She had a way about her. A sense of grace,
How To Lead With LOVE
Often times we get caught up in the hustle, the grind, and the pressure. We feel pressure to deliver, measure up, and to be great. Sometimes we forget what actually makes people "great". Think about the best leaders of our time and in your life. Think about the most respected and
Are You a Doer or Leader?
No doubt, the demands are many and the pressures can be daunting for those in leadership positions. More often than not, leaders are in their roles because they had success earlier in their careers. They excelled, performed, and delivered as the absolute best doers of jobs, tasks, and projects. Executives, recruiters, and/or hiring leaders noticed, and invited
Different Matters
Different Matters The Cosmopolitan of Las Vegas means different things to different people. For some it means a great party. For others it means an amazing steak but not before a remarkable craft cocktail experience. For many it means an electric vibe on the casino floor. To some guests it means an unrivaled, one-of-a-kind wrap around terrace
Remember When…your leader was encouraging?
Once I had just transitioned from hotel operations leadership roles to become a leader in sales and marketing for Walt Disney Parks and Resorts. It was around the holidays and a former colleague in operations invited me as her guest to the holiday party at Disney's Pop Century Resort, where I had worked on the
Regardless of the Season, You Never Look Bad Making Somebody Else Look Good
Seasons happen, that’s for certain. However, what happens to us from one season to the next is often uncertain. We can’t always predict the exact future or how it’s all going to work out. Unfortunately, we can’t pick and choose the cards we’re dealt, real life scenarios we get to face, the jobs we’re offered, or even
Be you. This is me.
Be you. This is me. Last night on Sunday Night Football, sports fans who were listening and/or paying attention late in the game got an insightful glimpse into Matt Nagy, rookie 40-year old head coach for the Chicago Bears. Chris Collinsworth and Al Michaels are always great on the call, and last night even in somewhat of
