The Magic of Understanding
We can all agree that it’s very difficult to foster productive, meaningful relationships at work, at home, or in the community without effective communication. By the same token, it’s nearly impossible to communicate effectively, with anyone, without some level of understanding. Thought for the week: Intentionally seeking to understand, in any situation, magically transforms: Heated arguments into conversationsMere acquaintances into meaningful relationshipsBad days
3 Ways to be an Empathetic Leader
Empathy, the ability to understand how other people feel, is the bridge over the invisible “river of trust” flowing between any leader and those they lead. It’s a special leadership trait rarely practiced enough. However, when leaders successfully deploy empathy, their teams feel welcome and become moved to move. Empathy is about understanding, not necessarily agreeing.
Empathy Before Explanation Wins Over Hearts and Minds
According to BusinessSolver’s 2019 State of Workplace Empathy: 82% of employees would consider leaving their job for a more empathetic organization, and 78% of employees would work longer hours for a more empathetic employer. Leadership is about connecting with and inspiring the hearts and minds of others such that they lean into their special talents and
A “Twist” on Test and Control
Marketers usually follow a “test and control” methodology with their sales and marketing campaigns. For example, they take a subset of their customer database, and “test out” a new program, promotion, initiative, or invitation. They identify another subset of their database, and for them, they basically do nothing. The latter is the “control group”, and the former
Five Ways to Improve Your Self-Management
Self-management is how you control and manage yourself, your emotions, and your abilities. This includes one’s ability to manage impulses and focus on more important priorities and goals. In short, a person who’s strong in self-management is not easily knocked off track by adversity, tense situations, or stressful times. Your Brain We have two brains. As social scientist,
Four Ways to Become More Self-Aware
Great leaders connect, inspire, encourage, and motivate others to become their very best so they deliver their absolute best work for the betterment of the team. All great leaders have one thing in common – they’ve mastered the ability to understand their own thoughts, emotions, strengths, and capabilities. They’re self-aware. Researcher, organizational psychologist, and NY Times bestselling
4 Ways to Improve your Emotional Intelligence (EQ)
Emotional intelligence is the ability to understand and manage our own thoughts and emotions so that we respond professionally as opposed to reacting negatively in tense or stressful situations. As we strive toward self-mastery the four elements of emotional intelligence give us a clearly defined roadmap. If each day we’re intentional about improving in each
Acceptance is the Pathway to Self-Mastery, and Self-Mastery is the Foundation of Becoming a Great Leader
Two in five Americans sometimes or always feel that their relationships are not meaningful (43 percent) and that they are isolated from others. – Cigna Health Self-mastery is to become the absolute best version of yourself. Show me an engaging communicator or any great leader, and I’ll show you a person who has been intentional in
Five Ways to Make Sure Your Written Communication Truly Connects with Your Team
Your team’s busy going several different directions at once. You’re busy going in several different directions at once. Yet, the need for connection doesn’t stop. One thing about every single one of us is that we are literally wired to connect. In our careers with busy days turning into busy weeks, months, and entire seasons, there are
Four Reasons to Connect Regularly in a Team Meeting
While in an onboarding new hire training at Disney University when I jumped into my first full-time leadership role at Disney Parks and Resorts at the start of my career, a senior leader came in as a guest speaker. He told us, “Congratulations. Up until now, you’ve been great ‘doers. Now, you’re leaders. So, your success
