5 Ways to Make Your Team Feel Welcome
https://youtu.be/YM_efzvQhoE The first step in compelling anyone to follow you as a respected leader is to first and foremost, make them feel welcome. If they feel welcome, they’ll stay on your team, in your corner, on your side, and most importantly, with your organization. Perhaps more important than people staying with your organization is the work
FIVE WAYS TO MAKE YOUR TEAM FEEL WELCOME AND WHAT HAPPENS WHEN YOU DO
Well before the pandemic, Gallup’s most recent State of the American Workplace report revealed that 51% of employees in the United States were actively looking for a different job. Work Institute’s 2019 Retention Report conservatively estimates the average cost of turnover at $15,000 per employee. That is to say, every time someone puts in their two-week notice, it costs $15,000
Why Getting Your Team to Feel is the Secret to Leading
https://youtu.be/OHoJ5K5gEFw Learn how getting your team to feel is the secret to being a successful leader and learn 6 ways to lead with hospitality. Stay connected to your team despite physical and social distance with my Complimentary Commitment to Connection Action Plan. You’ll inspire them to work harder with more purpose while navigating change. Download here.
It’s about PEOPLE
Who gets worried? Who has anxiety? Who gets frustrated? Who gets upset? Every single one of us. Thought for this week: Most of the time when we’re worried, anxious, frustrated, or upset with someone or something, we’re making it about us. Oftentimes it serves us well to stop, take a deep breath, and make it about them. When we focus
How Did We Make Them Feel?
“People won’t remember what you did. People won’t remember what you said; but people will always remember how you made them feel.” -- Maya Angelou No matter what our occupation, age group, demographic, or geographic location, we all have one thing in common – we all interact with people. We interact with family, friends, coworkers, guests, clients,
How to Lead with Hospitality in 6 Steps
https://youtu.be/weXixTwIH5s Leaders leading with hospitality understand how to connect, strive for self-mastery, serve, engage, coach, and inspire; in that order. If any one of these steps is taken out of order, it compromises a leader’s ability to appeal to and motivate “the elephant” (the emotions) which gives people the energy and enthusiasm to move, take action,
Emotional Connections Touch People
I once attended the Academy of Country Music Awards in Las Vegas. Great event. Great atmosphere. Great music. Great people. As I listened to country song after country song, I thought to myself, "How touching are some of these lyrics?" I found myself relating to story after story, becoming more and more emotionally connected to the artists
FIND THE ELEPHANTS OF EMOTION TO SET YOUR TEAM IN MOTION
The great leadership mastermind and thought leader, John Maxwell, once wrote, “You can’t move people to action unless you first move them with emotion.” Working as a leader in several different lines of business for hospitality and entertainment brands such as Disney, Wynn Resorts, and The Cosmopolitan of Las Vegas, I finally had a realization: We love
Live Learning Experience with Taylor Scott Video
Learn more about my live and virtual learning experiences here.
Social Distance, Emotional Connections, and the Human Race.
Though we’re socially distanced, we can still be emotionally connected. The term “social distancing” was first introduced as part of our strategy to slow the spread of COVID-19. For nearly three months, we’ve had to relearn how to exist, coexist, and communicate with each other with this “distance” between us. Many turned to apps like Facetime, Zoom, Google
