Joy and Inspiration Forever
Last night at EPCOT thousands gathered around World Showcase Promenade to watch Illuminations: Reflections of Earth, for the last time. For many years this show has been the capstone, inspirational close to a magical day and/or evening at EPCOT. As Disney and all great companies tend to do, there will be yet another iteration of
Five Reasons Every Leader Needs to Listen to Elton John
My parents raised me with a nice balance of tough love and fun-loving experiences. One thing we always had growing up - whether it was a car ride to school, going out to dinner, setting sail on a road trip, or simply hosting a mid-summer family gathering - was music. My dad has seen Elton John live, in concert,
Here’s Why the “Most Millennial Thing Ever” Might be the Most Human Thing Ever
The night Andrew Luck shocked the world, announcing his retirement from the NFL at the age of 29, sports broadcaster, Doug Gotleib, tweeted, “Retiring cause rehabbing is “too hard” is the most Millennial thing ever. #AndrewLuck” Since the tweet, many have tweeted back, ripping Doug Gottlieb for the grossly inappropriate, distasteful comments. The conversation continues in the sports talk radio space
Purpose Over Policy
Purpose over Policy A group of colleagues and I dine out together often, and everywhere we go we ask for separate checks. 99.9% of the time, that request is granted with no issues; until recently, it was met with an awkward response. The “p-word”. POLICY. (insert the “’shaking my head” emoji here) When a member of our
Forty Things I’ve Learned by Age 40, I Wish I Knew at Age 20
I’m turning forty years of age this week, on August 16th. Here are 40 things I know now that I wish I knew then. The reason I’m sharing them is to potentially save someone hurt, sadness, disappointment, or worry; and to potentially inspire or encourage someone who may need it. Some are fun, others are serious.
Do You Feel Powerless? This May Help.
I often ask front line and middle managers what they wish they learned how to do better, earlier in their careers. One of the most popular answers to my question is: “I wish someone taught me how to lead through influence.” Early in our leadership journey, we realize leadership is more about influence than control. While it may seem
Does Your Team Feel Welcome?
According to recent research, it’s literally a coin flip whether or not your team feels welcome enough to stay with your company.Gallup’s most recent State of the American Workplace report reveals that 51% of employees in the United States are actively looking for a different job right now. Work Institute's 2019 Retention Report conservatively
Why Lead With Hospitality?
Why should we lead with hospitality? Since we're in the thick of summertime and vacation season, let's talk hospitality. Do you have a favorite hotel? What about a favorite restaurant, lounge, or bar? What about a favorite vacation destination? How about airlines? Now that your mind has sorted to vacation mode, is a thought or
How My Dad Leads With Hospitality
Later this year, I’ll turn forty years old. It doesn’t seem possible. Recently I had another interesting thought. When my dad was forty years old, I was at the pivotal yet impressionable age of sixteen. I looked up to my dad then, and I continue to look up to my dad now; literally and figuratively. Dad goes
Great Leaders are Gardeners
Great Leaders are Gardeners It’s about that time again. Spring has sprung, and Summer is right around the corner. When we think of Spring, we think of gardens, flower beds, and just how beautiful we can make our homes, offices, and schools; even hotels and resorts double down on their horticulture prowess this time of year. Think about what gardening entails. Vision First,
