How do you fight Zoom fatigue? If you're still running things remotely, your team might be feeling the "Zoom fatigue". As the leader, what can you do about it? Engage with them! This clip shows an example of me engaging with a team during

With the holidays, approaching deadlines, and cold season among us, your team may be feeling overwhelmed. A little encouragement can go a long way. Check out this video for 3 ways to encourage your team! https://youtu.be/w_ItFV-5GoE

We've all heard about the Great Resignation or have been dealing with it personally. So what can you do about it? Commit to connecting with your team on a deeper level so you can serve them selflessly. If you're not

The people at the top are the ones always willing to make the extra pass. Remember, you never look bad making someone else look good. How can you make the extra pass today? BLACK FRIDAY DEAL! My book "Lead with

I want to encourage you to feed your mind and be a life long learner. Remember, you can't pour from an empty cup. Check out my books here.

Veterans Day always has me think about the selflessness of our soldiers. It takes a very special kind of person to be that selfless, but anyone can take a moment to encourage someone else. It may seem small but it

If we haven't met before, I wanted to introduce myself and if we have, I wanted to invite you to join my community! Take a moment to watch this video where I share the idea behind Lead with Hospitality and

Most people don't receive guidance, coaching, or teaching from someone until they trust them.  The quickest way to build trust is to listen.  Here are three people to listen to.  This clip was taken from a virtual keynote I did for Louisa East

How do you Lead with Hospitality when those that lead you aren't on board? In this video, I share how to handle this whether you're currently also a leader or making your way up through the ranks in your organization.

In this video, I walk you through the 4 steps to having a successful 1:1 meeting. 1 - Ask questions. 2 - Ask for feedback. 3 - Offer feedback. 4 - Share the future. This video is sponsored by the

Watch this video for the three things regular 1:1 meetings with your team can give you. PS - Stay tuned to the end for the most important thing to remember when it comes to 1:1 meetings. https://youtu.be/kfnuDQZeUfc

To truly lead your team to take inspired action you have to connect with them on both a logical and emotional level. Watch the video for an illustration of how this works. PS - Are you ready to emotionally connect

Your leadership brand tells the story of your leadership. It tells the story of what makes you distinct and communicates your value to all those that you lead, work with, and also your leaders. Once you understand your leadership brand

I recently had the opportunity to virtually deliver a keynote for Explore Minnesota and wanted to share this clip of it with you! Thank you Explore Minnesota for the opportunity. I have many connections to Minnesota so I was excited

What if your team thought about you the way you think about your favorite brands and leaders? The secret behind our favorite brands and leaders is how they make us feel. They're human, they emotionally connect, and they serve selflessly.

As leaders it's important for us to be motivators and inspire people. Perhaps, even more important, is the environment we're able to create. In this video I share the three universal psychological needs for people to become self-determined and motivated,

Being a leader with vision allows you to see a future that others might not see and invites other to be a part of it. Here are 3 keys to crafting a compelling and inspiring vision for your team. You can

In this quick video I share what vision is, why it's so special, and how great leaders use it. Want more leadership tips like this? Download my complimentary Lead with Hospitality Field Guide for more actionable ways to be a

Grace lifts people up and creates an environment that feels safe. Without grace people don't feel important and begin looking for greener pastures. Watch this quick video to learn what grace is and why it matters when it comes to

Watch this quick video on what this simple change could do for you and your team. Check out my recent blog post for 3 ways to make your team feel important.

I'm back in the groove of traveling and delivering leadership development trainings and was inspired to share this message with you. Keep this one takeaway in your mind and you'll instantly be a better leader. Order "Lead with Hospitality" here. https://youtu.be/nHOXF5ooSzQ

I wanted to take a moment to wish all the moms and teachers a Happy (almost) Mother's Day and a Happy Teacher Appreciation Week! My mom taught me the importance of connection, which is why it's one of the main

A year ago I was laid off

I wanted to share a story about how my bosses' empathy brought out the best in me and how you can use empathy to bring out the best in your team. I share more stories and principles like this in

Leaders, team members, and myself have felt these things over the past year. If you're anything like me, you want to help people though it. Pre-order my latest book, Lead with Hospitality for actionable steps to help lead those around

Three Ways to GiVE Kindness: (The letter “i” is purposely lowercase, since the essence of kindness is to “give”, and to truly “give” anything of ourselves to anyone else, we put others before ourselves.  That’s why the “i” is lowercase.) GiVE your time.

After making sure your team feels welcome, making sure people feel comfortable is the second transferable thread between hospitality and leadership.  When people feel comfortable, they:   - Open up and engage in more conversations - Feed their curiosity with more exploration, research, and

We share 4 reasons to listen in this blog post.​ Now, watch this video for who to listen to. https://youtu.be/4KPM1vwX9Zs

Many things are out of our control right now but one thing we can control is how we make others feel. Here are four ways to serve your team, partners, leaders, and customers. Share this with someone that needs a

Empathy, the ability to understand how other people feel, is the bridge over the invisible “river of trust” flowing between any leader and those they lead. It’s a special leadership trait rarely practiced enough. However, when leaders successfully deploy empathy,

Emotional intelligence is the ability to understand and manage our own thoughts and emotions so that we respond professionally as opposed to reacting negatively in tense or stressful situations. As we strive toward self-mastery the four elements of emotional intelligence

Anyone who’s experienced a leader of their own making sure this is never a meeting that gets skipped or canceled, will tell you it’s their favorite hour of the week. Here’s why: it’s a human interaction and connection all humans

https://youtu.be/YM_efzvQhoE The first step in compelling anyone to follow you as a respected leader is to first and foremost, make them feel welcome. If they feel welcome, they’ll stay on your team, in your corner, on your side, and most importantly,

Learn how getting your team to feel is the secret to being a successful leader and learn 6 ways to lead with hospitality. Stay connected to your team despite physical and social distance with my Complimentary Commitment to Connection Action

Leaders leading with hospitality understand how to connect, strive for self-mastery, serve, engage, coach, and inspire; in that order. If any one of these steps is taken out of order, it compromises a leader’s ability to appeal to and motivate

Learn more about my live and virtual learning experiences here.