Leading with Precision: The Strategic Dance of Planning and Coaching
In the intricate world of large companies, strategic planning charts the course, but effective coaching steers the ship. According to Gallup research, a mere 25% of employees feel that their managers provide meaningful feedback, and only 21% believe their performance is managed in a motivating way. Bridging this gap requires leaders to not only set SMART goals but also to strategically coach their teams towards excellence.
Leaders who embrace hospitality in leadership recognize the importance of investing quality time in their teams. The key lies in planning strategically, starting with SMART goals – specific, measurable, achievable, relevant, and time-bound. While goals provide a destination, the Tactical Daily Game Plan serves as the roadmap, filling the gap between leadership vision and frontline execution.
Effective coaching becomes a linchpin in this strategic approach. Here are four keys to becoming an impactful coach for your team:
1. Explain:
Set clear expectations with SMART goals for the organization and individual team members. Invest time in understanding each team member’s aspirations, helping them plan, and establishing your supportive role.
2. Demonstrate:
Lead by example. Show your team how to execute tasks, live the values, and embody the behaviors you expect from them. Actions speak louder than words, and your team will follow your lead when they see you embodying the standards you set.
3. Observe:
Allow team members the space to execute tasks. Observe with a keen eye for improvement and development. Offer support and guidance, continually seeking ways to enhance their performance.
4. Coach:
Provide feedback when necessary. Praise accomplishments and guide individuals back on track when needed. Tough conversations, when approached with respect and encouragement, become catalysts for growth.
In the words of Yogi Berra, “If you don’t know where you’re going, you might wind up someplace else.” Strategic planning sets the destination, and effective coaching ensures the journey is not only successful but also a transformative experience for every team member. This strategic dance of planning and coaching becomes the compass guiding large companies toward excellence.
Invest in your organization’s future by licensing our Lead with Hospitality content! With the “Passport to Inspire” package, you’ll empower your leaders and boost productivity. Click here to learn more.
