How Inspired is Your Team? 4 Ways to Inspire Them.
A Harvard Business Review article by Scott Barry Kaufman entitled, “Why Inspiration Matters” reveals why inspiration is so, inspiring. Kaufman’s article cites research by several scholars to further support his hypothesis that inspiration matters.
In my own research, I took an interest in the work Kaufman cited from psychologists, Todd M. Thrash and Andrew J. Elliott, who points out three core aspects of inspiration which are – evocation, transcendence, and approach motivation. Kaufman’s article introduces Thrash and Elliott’s findings about characteristics inspired people share.
For example, inspired folks have a stronger drive to master their work. They often possess physiological resources such as creativity, perceived competence, self-esteem, and greater optimism.
“When the storyteller tells the truth, she reminds us that human beings are more alike than unalike…A story is what it’s like to be a human being – to be knocked down and to miraculously arise. Each one of us has arisen, awakened. We do rise.”
Storytelling is a powerful, impactful way to influence decisions and inspire action. As stories are shared between people, the neocortex brain goes to sleep; basically, chilling out to prevent overthinking. The limbic system, the “emotional brain”, begins firing on all cylinders.
Effective leaders understand this principle, so they can master the art of influence. The more emotional connections leaders can ignite, the more successful they’ll realize leading and inspiring people to buy into their vision. Why? Emotions drive decisions to act, not logic.
For leaders who lead with hospitality, storytelling is also an impactful way to influence and inspire change, alignment, and action among our teams. Just as stories influence and “inspire” consumers to buy, they also inspire teams to buy in and follow the leader, so to speak.
“Customers will never love a company until employees love it first.”
The only thing better than an inspiring story is an inspiring experience. Leaders who lead with hospitality understand this and actively seek ways to provide their teams with experiences that will inspire them. It doesn’t have to be elaborate, however, it must be experiential.
Every job, in every company, in every industry on the planet eventually becomes mundane. Seemingly menial tasks stack up in our inboxes. It’s a fact of life. So, to those who accept the challenge of leadership and who feel compelled to lead with hospitality, we have a rewarding and fulfilling opportunity before us.
As leaders of people and teams, we can and will transform sometimes-menial jobs into truly meaningful work, one story and personally crafted, inspirational experience at a time.
Inspire your teams with stories, experiences, and meaningful work:
–Leverage Stories. Tell stories, write stories, share stories, and listen when they tell you stories. Encourage storytelling among everyone in the organization. Remember emotion drives the decision-making process, not logic. The more we tell stories up, down, over, and across the organization, the more emotionally connected and invested everyone becomes in delivering their best to bring the vision to life.
–Create and Offer Valuable Experiences. Stories spark inspiration. Experiences make those priceless moments of inspiration last in our memory for years. Seek out and encourage opportunities for your team to take part in new, thought-provoking, and comfort zone-challenging experiences. Minds will be broadened, and perspectives will expand. Ultimately, the bar will be raised on everyone’s potential for progress.
–Seek inspiration. Actively pursue opportunities to feed your mind, your body, and especially your soul. Successful athletes who master their craft don’t get there by accident. They wake up every single day with a thirst and hunger to become their very best. They not only eat the right foods to get proper nutrition, they also feed their mind. Successful leaders do the same.
Podcasts, books, audiobooks, Ted Talks, conferences, community groups, faith-based organizations, and even small groups with friends, coworkers, or like-minded people, pursuing self-mastery are all ways to grow yourself so you can grow your team and others. It’s amazing how when you actively seek inspiration, you become an inspiration to other people.
–Create Meaning. Make it meaningful for them, utilizing one, a few, or all the tactics for leading with hospitality: If it seems daunting to put all 12 of the Lead with Hospitality principles into action; choose only one at a time. As you master each one, you’ll transform jobs into meaningful work for those you lead:
Acceptance when a person feels they don’t measure up to expectations
Service when they need some help
Empathy when no other leader has taken time to understand their situation
Genuine kindness despite a cloud of negativity and frustration that swirls in the air
Making them feel significant by recognizing their brilliance, genius, and uniqueness
Encouraging them during the rough patches, valleys, and down seasons
Grace and gracefulness that calms, nurtures, and kickstarts a rebound after a mistake
Strategic planning with intentional and purposeful coaching conversations
Inspiration through stories, experiences, and emotional connections
If you could choose to activate just one lead with hospitality idea today or tomorrow, I suggest you start by simply caring about the well-being of others.
When you genuinely care about people around you and show them you do, even the most menial tasks transform into meaningful work.
That bodes well for leading your team to success and delivering outstanding results.
“To handle yourself, use your head. To handle others, use your heart.”