65% of Managerial Tasks Will be Automated Away; Connection Is the New Priority 

As we’ve shifted to hybrid and remote workforces, along with the continuing trend toward automation, the need for Managers to know how to build and maintain strong connections with their team has never been more important.

According to Harvard Business Review, “…up to 65% of the tasks that a manager currently does has the potential to be automated by 2025.”.

Here are a few simple ways to improve your connection with your team. 

PS – If you want to skip reading the blog and want to ensure your team is well prepared prior to 2025, learn more about my Commitment to Connection Learning Experience here or check out the full Lead with Hospitality Live Learning Experience Brochure here. 

Think first.  Then speak.

How many times do we regret something we said or did?  What we often forget is how our two cents are being perceived by the other person, and if they don’t necessarily agree, how does it make them feel?  

In “How to Become CEO”, author Jeffrey Fox says that if a CEO has 10 seconds to make a decision, they’ll think for nine seconds, and then speak.  

Next time you’re in the heat of a discussion, conversation, or interaction, think about what you’re about to say and how the other person will perceive it.

Watch how you say it.

Tone.  Body language.  Facial expressions.  When we do speak, often our tone, body language, and/or facial expressions do more of the talking than our words.  We often think we’re dropping serious, enlightening knowledge on the person sitting across from us or on the other end of the phone, but if our tone is the least bit condescending, rude, or short, what we actually said gets lost and what doesn’t get lost is the way we’ve just made someone feel.  

We may not mean it.  It may not be intentional.  However, if we’re not careful, we can really hurt people’s feelings by our tone, body language, or facial expressions.  

Next time it’s your turn to speak in a meeting, conversation, or discussion, be cognizant of how you say certain things.  It could make a difference in your ability to connect with those you’re setting out to lead.

Watch what you say to who.

Perhaps just as important as how we say things is actually what we say to certain people.  

How often do we get ourselves in trouble by saying the wrong thing, at the wrong time to a boss, coworker, friend, Guest, or client?  If we say the wrong thing to a boss, at the wrong time, our next career move could be in jeopardy, or even worse our current job may come into question.  

Next time you have a thought or opinion, know your audience.  Make a conscious effort to filter your thoughts before they come out of your mouth.  That could be the difference between making your boss mad or making your boss more confident in you as an up-and-comer in the organization.

Simply put, it’s not what you say to people that makes the impact.  It’s how you make them feel.  

Think before you speak, and when you do speak watch how you say things.  Watch what you say to certain people.  

Make a positive impact rather than leaving a negative impression.

Lead with Hospitality…

Learn more about my Commitment to Connection Learning Experience here or check out the full Lead with Hospitality Live Learning Experience Brochure here. All of our learning experiences are available virtually or in person!